Are there items you don’t buy?

Yes. While Preloved Gold purchases a broad range of precious metal items, there are certain materials and products we are unable to accept. This is because not all items commonly associated with metals contain sufficient precious metal content, or they fall outside our scope of trade.

We understand that it is not always easy to determine what type of metal an item contains. Many materials can appear similar at a glance, particularly when plated or mixed with base metals. For this reason, Preloved Gold specialises in professionally testing and assessing items to accurately identify their precious metal content and provide a fair valuation where applicable.

Every item submitted is carefully examined using industry-standard testing methods, ensuring transparency and accuracy throughout the appraisal process. Where items do not contain recoverable precious metals, we are unable to provide an offer.

Items we do not purchase include:

• Computer parts and electronic components
• Automotive catalytic converters
• Costume or fashion jewellery
• Gold-plated or silver-plated items of any kind
• Rocks, ores, or unrefined mineral samples
• Platinum flake or industrial residue materials
• Jewellers’ polishing dust or sweepings
• Platinum laboratory equipment or labware
• Medical-grade platinum items such as catheters
• Electrophoresis electrodes or similar laboratory consumables
• Loose diamonds, gemstones, or pearls (unless set within precious metal jewellery being evaluated for metal content)

These exclusions are generally based on either the absence of sufficient precious metal content, regulatory considerations, or the specialist nature of the materials involved, which fall outside standard precious metal refining and resale processes.

If you are unsure whether your item qualifies, we encourage you to submit it for assessment. Our team can quickly identify whether an item contains valuable precious metals and advise accordingly. In many cases, items that may appear non-valuable at first glance can still contain recoverable gold, silver, platinum, or palladium content.

At Preloved Gold, our focus is on providing clear, honest, and professional appraisals based on actual precious metal value, ensuring every customer receives accurate information and a fair outcome.